TRANSFORMATIONAL LEADERSHIP AND ORGANIZATIONAL CITIZENSHIP BEHAVIOUR OF DEPOSIT MONEY BANKS IN RIVERS STATE

Linus Adama; Chinasa Cordis Aghaji; Gambo Yahaya; Onuche Benjamin; Onuh Edoka Felix; Melaye Samuel M.; Unah Imoh Ufot; Emmanuel Ujah Ameh; Dr Attah Gabriel Ejike; Dr Ebute Johnson

Authors

Linus Adama Department of Business Administration Alex-Ekwueme Federal University Ndufu Alike Ebonyi State Nigeria
Chinasa Cordis Aghaji Department of Business Administration Alex-Ekwueme Federal University Ndufu Alike Ebonyi State Nigeria
Gambo Yahaya Department of public Administration, Nasarawa state University, Keffi.
Onuche Benjamin Department of public Administration, Nasarawa state University, Keffi.
Onuh Edoka Felix Department of public Administration, Nasarawa state University, Keffi.
Melaye Samuel M. Department of public Administration, Nasarawa state University, Keffi.
Unah Imoh Ufot Department of public Administration, Nasarawa state University, Keffi.
Emmanuel Ujah Ameh Department of public Administration, Nasarawa state University, Keffi.
Dr Attah Gabriel Ejike National Open University of Nigeria
Dr Ebute Johnson University of Abuja FCT, Nigeria

Keywords:

transformational leadership, organizational citizenship

Abstract

The study examined the relationship between transformational leadership and organizational citizenship behavior of deposit money banks in Rivers state. The study adopted positivist approach to research in which objective measurement and the use of quantitative data to test hypotheses was used. The study made use of cross-sectional research design and collected data through structured questionnaire. The target population was all the employees working across the twenty-one (21) deposit money banks in Rivers State. However, a sample of one hundred and five (105) staff was drawn using quota sampling technique. Census survey was adopted in the study and as such there was no further sample drawn. SmartPLS 4 was used to test the hypotheses through Partial least squares-structural equation modeling after ensuring the validity and reliability of the items through measurement model analysis. All three hypotheses raised proven significant as obtained from the results of the hypotheses, therefore indicating that there is significant relationship between transformational leadership and organizational citizenship behaviour in deposit money banks in Rivers state. The study therefore recommends that managers of deposit money banks should focus on being exemplary and inspiring through transformational leadership in order to inculcate the spirit of citizenship behaviour on the employees.

References

Abdul-Azeez, O., Ihechere, A. O., & Idemudia, C. (2024). Transformational leadership in SMEs: Driving innovation, employee engagement, and business success. World Journal of Advanced Research and Reviews, 22(3), 1894–1905. https://doi.org/10.30574/wjarr.2024.22.3.1888

Agbarakwe, C. B., Amah, E., & Okocha, B. F. (2021). An Analysis of the Concepts of Transformational Leadership and Transactional Leadership: The Way Forward?. International Journal of Research and Innovation in Social Science (IJRISS), 5(8)

Al-Jubouri, Z. (2023). The Role of Transformational Leadership for Human Resource Managers in Training and Development. International Journal of Professional Business Review, 8(1).

Amah, O. E. (2018). Determining the antecedents and outcomes of servant leadership. Journal of General Management, 43(3), 126-138.

Argentero, P., Cortese, C. G., & Ferretti, M. S (2008). An evaluation of organizational citizenship behavior: psychometric characteristics of the Italian version of Podsakoff et al.’s scale. TPM, 15(2), 61-75

Avolio, B. J., Bass, B. M., Walumbwa, F., & Zhu, W. (2004). Multifactor leadership questionnaire: Manual and sample set (3rd ed.). Mind Garden.

Bass, B. M. (1985) Leadership and performance beyond expectations. Free Press.

Bass, B. M,. Riggio, R. E. (2006). Transformational leadership. Psychology press.

Chen, C., Yu, C., & Zhang, Y. (2024). The transformational leadership of water-intensive enterprises to social loafing: The mediating role of person-organization fit. Journal of Coastal Research, 104 :940–4

Edeh, F. O., & Ikpor, I. M. (2025). Work-life balance in the service sector: predicting organisational citizenship behaviour. European Journal of International Management 25(1), 122-137

Gan, J. L., & Halimah, M. Y. (2020). A Global Research Trend on Organizational Citizenship Behaviour: A Bibliometric Analysis. Sustainable Business and Society in Emerging Economies, 2(1), 55-71. https://doi.org/10.26710/sbsee.v2i1.1295

Geus, C., Ingrams, A., Tummers, L., & Pandey, S. (2020). Organizational Citizenship Behavior in the Public Sector: A Systematic Literature Review and Future Research Agenda. Public Administration Review, 80. DOI:10.1111/puar.13141.

Hair, J. F., Hult, G. T. M., Ringle, C. M., & Sarstedt, M. (2022). A Primer on Partial Least Squares Structural Equation Modeling (PLS-SEM), 3rd Ed., Sage: Thousand Oaks.

Hayati, K. (2022). Transformational Leadership How its Effect WorkLife Balance and Employee Engagement. Asian Journal of Economics, Business and Accounting 22(22): 75-82. DOI: 10.9734/AJEBA/2022/v22i2230711.

Henseler, J., Ringle, C. M., & Sarstedt, M. (2012). Using Partial Least Squares Path Modeling in International Advertising Research: Basic Concepts and Recent Issues, in Handbook of Research in International Advertising, S. Okazaki (ed.). Edward Elgar Publishing: Cheltenham, pp. 252-276.

Herlina, M. G., Saputra, N., Lasmy, D., Sudrajat, D. H., Syahchari, Saroso, H. (2020). Fine-tuning Organizational Citizenship Behaviour and Knowledge Management Behaviour in the Higher Education. International Conference on Information Management and Technology (ICIMTech), Bandung, Indonesia. pp. 17-22, doi: 10.1109/ICIMTech50083.2020.9211109.

Jacob, D., & Thilagaraj, A. (2022). Transformational Leadership Theory -A Critical Analysis with reference to Banking Sector 1. Webology. 19(2). 1735-188.

Ikoromasoma, E., & Echendu, S. I. (2024). Operational performance of deposit money banks in rivers state: leveraging crisis communication strategies. Nigerian Journal of Management Sciences, 25(1)

Irem, C. O., Islam, M. F., Edeh, F. O., Okocha, E. R., Duruzor, I. G., Achilike, N. I., Adama, L., Colman, O. K., Onah, G. O., Benneth, N. O., & Balint, F. (2024). Promoting organisational citizenship behaviour through corporate governance. Corporate Governance and Organizational Behavior Review, 8(2), 103–112. https://doi. org/10.22495/cgobrv8i2p10

Lee, M., Lin, M. H., & Srinivasan, P.M. (2024). Transformational leadership and organizational citizenship behavior: new mediating roles for trustworthiness and trust in team leaders. Curr Psychol 43, 9567–9582. https://doi.org/10.1007/s12144-023-05095-x

Leite, C., & Rua, O. (2022) Linking Transformational Leadership and Firm Performance: The Role of Entrepreneurial Orientation. Open Journal of Business and Management, 10, 1900-1922. doi: 10.4236/ojbm.2022.104098.

Majeed, N., Ramayah, T., Mohd, M. N., Nazri, M., & Jamshed, S. (2017). Transformational leadership and organizational citizenship behavior: Modeling: Emotional intelligence as a mediator. Management & marketing: Challenges for the knowledge society, 12(4). 10.1515/mmcks-2017-0034.

Malekar, S. (2020). Organizational citizenship behavior: A Review. International journal of work organisation and emotion. 11(2). 1. 10.1504/IJWOE.2020.10031493.

Mathende, T., & Yousefi, M. (2021). Transformational leadership role and means efficacy on work performance under volatile uncertain complex and ambiguous environment. Open journal of leadership, 10, 277-299. https://doi.org/10.4236/ojl.2021.104018

Nguyen, N. T., Hooi, L. W., Avvari, M. V. (2023). Leadership styles and organisational innovation in Vietnam: Does employee creativity matter? International Journal of Productivity and Performance Management, 72(2):331–60.

Nilwala, N., Gunawardana, K., & Fernando, R. L. S. (2017). Scale for measuring transformational leadership in public sector organizations in Sri Lanka: with special reference to ministries of western provincial council. International journal of management and sustainability, 6(4), pp. 63-74 DOI: 10.18488/journal.11/2017.64.63.74

Pattnaik, S.C. & Sahoo, R. (2021). Transformational leadership and organizational citizenship behaviour: the role of job autonomy and supportive management. Management Research Review, 44(10), pp. 1409-1426. https://doi.org/10.1108/MRR-06-2020-0371

Ringle, C. M., Wende, S., & Becker, J. (2024). SmartPLS 4. Bönningstedt: SmartPLS. Retrieved from https://www.smartpls.com

Sakpaide, J., Vincent, J., Odiri, I. O. & Eferayejene, J. S. (2023). Organizational citizenship behaviour and performance of manufacturing firms in delta state: the role of employee engagement. International Journal of Management & Entrepreneurship Research, 5(5).

Sarstedt, M., Cheah, J. H. (2019). Partial least squares structural equation modeling using SmartPLS: a software review. J Market Anal, 7, 196–202. https://doi.org/10.1057/s41270-019-00058-3

Spanouli, A., Bidee, J., & Hofmans, J. (2024). Need satisfaction and organizational citizenship behaviour towards the organization. A process-oriented approach. Curr Psychol, 43, 10813–10824. https://doi.org/10.1007/s12144-023-05181-0

Udin, U. (2024). Transformational leadership and organizational citizenship behavior: The role of person-job fit and person-organization fit in social exchange perspective. Human Systems Management, 43(3), 325-339. https://doi.org/10.3233/HSM-230039

Wong, K. (2013). Partial least square structural equation modeling (PLS-SEM) techniques using SmartPLS. Marketing Bulletin. 24. 1-32.

Worku, M. A., & Debela, K. L. (2024). A systematic literature review on organizational citizenship behavior: conceptualization, antecedents, and future research directions. Cogent Business & Management, 11(1). https://doi.org/10.1080/23311975.2024.2350804

Yang C., Chen, Y., Zhao, X., & Hua, N. (2020). Transformational leadership, proactive personality and service performance. International Journal of Contemporary Hospitality Management, 32(1):267–87.

Yang, Y., Yan, R., Gao, Y., Feng, F., & Meng, Y. (2023). Joint Efforts: Can We Succeed? Stimulating Organizational Citizenship Behaviors Through a Psychosocial Safety Climate. Sage Open, 13(3). https://doi.org/10.1177/21582440231193307

TRANSFORMATIONAL LEADERSHIP AND ORGANIZATIONAL CITIZENSHIP BEHAVIOUR OF DEPOSIT MONEY BANKS IN RIVERS STATE

Authors

Keywords:

Abstract

References

Downloads

Published

Issue

Section

License